Matt Redhawk started his company - My Patriot Supply - in 2008 focusing on top-notch customer service. Among other things, the company aims to make shipping and return policies simple and straightforward. All company products are insured by shipping and return policies.
Some shipping basics include:
- All orders of more than $79 receive free shipping within the United States (including Alaska and Hawaii).
- Orders will be shipped withing twenty-four hours of order placement (exceptions apply).
- Small shipments can be sent to your home address. However, the company reserves the right to transfer heavy loads to different locations, approved by you.
Return basics include:
The company has a 45-day, no-questions-asked return policy for products that have not been opened. However, after the 45-days, return requests are only accepted on a case-by-case basis.
The company has a 45-day, no-questions-asked return policy for products that have not been opened. However, after the 45-days, return requests are only accepted on a case-by-case basis.
Matt Redhawk is committed to providing the best value at a reasonable price. There are no hidden shipping costs as everything is clearly and transparently set out on My Patriot Supply’s website. In addition, all emergency food products are backed by the company’s Product Quality Assurance Guarantee, to ensure that the products are free from manufacturing defects. Customers who have questions regarding products they have purchased or wish to return need only contact the company directly using the phone number provided on the website. My Patriot Supply’s goal is ensure our customers have a pleasant experience from start to finish!
