Matt Redhawk (My Patriot Supply) touts his company’s top-notch customer service; but with good reason. Among other things, the company strives to make shipping and return policies simple and straightforward. All of the company’s products are covered under simple shipping and return policies.
Some shipping basics include:
Some shipping basics include:
- All orders of more than $49 receive free shipping within the United States.
- Customers will receive orders within twenty-four hours of order placement (exceptions apply). Delays should only occur during holidays or weekends or when there is a significant spike in sales.
- Small shipments can be mailed to your home address. However, the company reserves the right to deliver large or heavy loads to different locations, approved by you.
Return basics include:
- Clients who have questions regarding items they have purchased or wish to return need only contact the company directly using the phone number provided on the website.
- The company has a 45-day, no-questions-asked return policy on products that have not been opened. However, after the 45-day period, return requests are only accepted on a case-by-case basis.
- Refunds on non-defective items do not include shipping costs.
